Last updated: September 29, 2026.
Delivery options & costs
| Method | Estimated transit | Cost |
|---|---|---|
| Standard | Estimate only | Free to available destinations |
| Express | Estimate only | $19.99 |
Standard shipping is selected at checkout and its final price is calculated by the server. Express delivery is not selectable online. Contact us before placing your order to check availability and get a quote; we will confirm the price and delivery estimate before you order.
Processing time
Orders are processed and dispatched within 1-2 business days, subject to payment confirmation and stock. Orders only enter fulfilment after payment is confirmed by the payment provider.
Tracking
Once dispatched you receive tracking by email and can view status in your account. Customers cannot self-mark orders as delivered; status updates come from the carrier and our warehouse.
Duties, taxes & import fees
For international orders, prices shown may be exclusive of customs duties, import VAT, and brokerage fees, which the recipient may owe on delivery depending on the destination country: orders are shipped DDU (duties unpaid) unless stated otherwise at checkout. Any such charges are the customer's responsibility unless we explicitly state duties/taxes are included. Please check your local rules before ordering.
Delivery restrictions
Destination availability is checked at checkout. Product restrictions and carrier availability may also apply.
Delays & missed delivery
Delivery times are estimates and are not guaranteed. For carrier delays or a parcel marked delivered but not received, contact our contact form and we will open an investigation with the carrier.